Product support

Stacked & Settled · THE Crown Legacy · Local-first release

Contact THE Crown Legacy

Product, accessibility and privacy requests: support@thecrownslegacy.in.

Tell us the app version, iPhone model, iOS version, the action you took and what happened. If useful, attach a screenshot with client information removed. Do not send passwords, verification codes, customer records or payment-card details.

Your sender details, message and any attachments are used for support and troubleshooting only. We keep information only as needed to resolve/support the request and meet applicable obligations. Privacy, correction and deletion requests use the same address. See the support-information policy.

Start and find your work

Choose Continue on this iPhone, then Open my business workspace. Add your business name in Business & Craft. Professional Quotes is under Menu → Quotes, Pro & Settings. Your jobs and quotes are saved locally.

Missing or unreadable records

Use the app’s recovery choices if a workspace or quote file cannot be read. Preserve important records before deliberately starting fresh. Do not uninstall as the first troubleshooting step: uninstalling can remove local data. This release has no app-account cloud recovery.

Pro access and Apple billing

The complimentary preview makes no automatic charge. To recover an existing Pro purchase, use Restore App Store Purchases in Quotes, Pro & Settings with the correct Apple Account. If verification is unresolved, retry restoration instead of making a duplicate purchase.

For billing changes use Apple subscription management; for refunds see Apple’s refund-request instructions. Product troubleshooting still comes to the direct contact above.

Payments and sharing

Manual money entries record payments received elsewhere. The app cannot trace bank transfers or initiate payouts. An older imported booking is a saved snapshot; confirm current details independently. Review a quote before sharing and mark it sent only when the customer actually receives it.